Virtual Showings

Enable the Virtual Showings feature in the Showing Settings page to generate a video meeting link for all newly generated showings, except self-guided lockbox showings. The virtual showings are hosted via, a flexible third-party video conferencing tool that allows people to connect without the hassle of downloads or logins. Property personnel and prospective residents […]

Appfolio Mailing Service – Associations

Sign Up for Mailing Service Mailing service allows you to send a variety of documents including AppFolio association letter templates, statements, violation letters, and uploaded PDFs to homeowners in Community Associations you manage through your AppFolio database. You can also use it to track mail processing statuses, costs, and letter history. Improve business efficiencies by […]

Important Appfolio Updates

New Bulk Update for Owner Packet Settings Now you can bulk update Owner Packets! You are now able to: – Add or remove a single report – Choose which owners, properties, or groups need to be updated – Add notes or attachments to the Owner Statement (Enhanced) Click the new Bulk Update Owner Packets task […]

Appfolio Payment Plans

Create a Payment Plan for a Charge Once you and your tenant have come to an agreement on a payment plan for an outstanding balance, you can record it in AppFolio to break up a charge into multiple, smaller charges due on the agreed upon dates. Note: You cannot create a payment plan for a […]

Cares Act and Appfolio

CARES Act and RentBureau Reporting Requirements Note: This information is not intended to be legal advice. Please review your obligations under the CARES Act with your legal counsel. What is the CARES Act? The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) was enacted on March 27, 2020 to provide relief to businesses and […]

New Enhancements & Resources for Business Continuity

Leveraging AppFolio to Safeguard Your Business The Latest Features Your Team Will Love COVID-19 RESOURCES New Enhancements & Resources for Business Continuity As we navigate this unprecedented time, be confident in the tools and processes you have in place. We’re committed to providing you with the latest enhancements, features, and resources so you leverage AppFolio […]

Update on Economic Injury Disaster Loan Advance

On March 29, 2020, following the passage of the CARES Act, the SBA provided small business owners and non-profits impacted by COVID-19 with the opportunity to obtain up to a $10,000 Advance on their Economic Injury Disaster Loan (EIDL). The Advance is available as part of the full EIDL application and will be transferred into […]

Hold Back Funds without Changing Property Reserve

Track a Work Order Estimate An estimate must be recorded on a work order for those funds to be held back from owner payments. Note, only users with permission to enter bills can record estimates on work orders. Tips: Add the "Estimate Amount" and "Last Billed On" columns to the Work Order report to confirm […]

SBA $10k Advance and Economic Relief for Small Businesses

We know you are facing challenging times in this current health crisis. The U.S. Small Business Administration is committed to help bring relief to small businesses and nonprofit organizations suffering because of the Coronavirus (COVID-19) pandemic. On March 27, 2020, President Trump signed into law the CARES Act, which provided additional assistance for small business […]

$2 Trillion Stimulus – What you need to know

Protections against foreclosures and evictions The bill includes housing protections against foreclosures on mortgages and evictions for renters. The bill states that anyone facing a financial hardship from coronavirus shall be given a forbearance on a federally backed mortgage loan of up to 60 days, which can be extended for four periods of 30 days […]