Appfolio Mailing Service – Associations

Sign Up for Mailing Service

Mailing service allows you to send a variety of documents including AppFolio association letter templates, statements, violation letters, and uploaded PDFs to homeowners in Community Associations you manage through your AppFolio database. You can also use it to track mail processing statuses, costs, and letter history. Improve business efficiencies by eliminating your need to print, sort, and send mail in-house or with a third party vendor by signing up for Mailing Service today!

Sign Up for Mailing Service

If you would like Mailing Service enabled, log into your AppFolio site, click into the “letters” tab then select “sign up for mailing service”.

Note: This link is only available to select customers with associations. If you would like to sign up for this service, please contact

  1. From the Dashboard, select Communication, then click Letters.
  2. At the top of the Letters page, you will see a banner for the new AppFolio Mailing Service. Click the Sign up for Mailing Service here link in the banner.
  3. On the signup page, you can review the benefits and features of the Mailing Service, as well as the pricing. You can also click the Learn More button to access more Help Center articles on the subject. Once you are ready to sign up for Mailing Service, click the blue Sign Up button in the Core Benefits section of the page.
Note: You must be a presidential user to sign up for Mailing Service.

  1. In the pop-up modal, review the Mailing Service information, sign with an authorized signature, and then click the blue Sign Up button. Once completed, you will have access to Mailing Service.

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